Terms of Service

Last updated: 15th January 2026

Acceptance of Terms

By accessing and using the services provided by BuildExpert Ltd ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all users of our website and clients of our holistic wellness and massage therapy services.

Service Description

BuildExpert provides holistic wellness and massage therapy services including but not limited to therapeutic massage, stress relief therapy, injury recovery treatments, and personalised wellness programmes. Our services are provided by qualified professionals at our clinic located at O'Connell Street 199, Galway, H15 4807, Ireland.

User Obligations

When using our services, you agree to:

• Provide accurate and complete information about your health status and medical history
• Inform us of any changes to your health condition or medications
• Arrive on time for scheduled appointments and provide adequate notice for cancellations
• Treat our staff and facilities with respect
• Pay all fees and charges in accordance with our pricing policies
• Follow post-treatment care instructions and recommendations
• Not use our services for any unlawful purposes

Booking and Cancellation Policy

Appointments must be booked in advance through our booking system or by contacting us directly. We require 24 hours' notice for cancellations or rescheduling. Failure to provide adequate notice or no-shows may result in a cancellation fee. We reserve the right to cancel or reschedule appointments due to unforeseen circumstances, in which case we will provide as much notice as possible.

Payment Terms

Payment is due at the time of service unless alternative arrangements have been made. We accept cash, card payments, and bank transfers. Prices are subject to change with reasonable notice. Package deals and promotional offers are subject to specific terms and conditions which will be clearly communicated at the time of purchase.

Health and Safety

Our services are complementary wellness treatments and are not intended to diagnose, treat, cure, or prevent any disease. You should consult with your healthcare provider before beginning any new wellness programme, especially if you have existing health conditions. We maintain high standards of hygiene and safety in accordance with industry best practices and health regulations.

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of BuildExpert or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission. Our treatment methodologies and proprietary wellness programmes are also protected intellectual property.

Privacy and Confidentiality

We are committed to protecting your privacy and maintaining the confidentiality of your health information in accordance with our Privacy Policy and applicable data protection laws. All personal and health information shared with us will be kept strictly confidential and used only for the provision of our services unless you provide explicit consent otherwise.

Limitation of Liability

To the maximum extent permitted by law, BuildExpert shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of our services. Our total liability to you for any claims arising from our services shall not exceed the amount you paid for the specific service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless BuildExpert, its employees, and agents from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights. This includes reasonable legal fees and costs incurred in defending against such claims.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Ireland. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the Irish courts. If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services will cease immediately. You may also terminate your relationship with us at any time by discontinuing use of our services. Termination does not relieve you of any obligations incurred prior to termination.

Changes to Terms

We may update these Terms of Service from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated terms on our website and updating the "last updated" date. Your continued use of our services after such changes constitutes acceptance of the new terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Professional Standards

Our practitioners adhere to the highest professional standards and are members of relevant professional bodies. We maintain appropriate professional indemnity insurance and follow established codes of conduct for massage therapy and holistic wellness practices. Any concerns about professional conduct can be raised with us directly or with the relevant professional regulatory body.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.